Frequently Asked Questions (FAQ)
This FAQ page answers some of the most common questions about ordering from 10FoldMoto.ca, including shipping, product compatibility, payments, and inventory. Our goal is to make buying Sur-Ron and e-moto parts simple and transparent, so riders know exactly what to expect when ordering from us. If you are looking for parts for the Sur-Ron Light Bee X and compatible electric moto platforms, this page should help clarify how our store operates and what services we provide.
Orders & Shipping.
Where do you ship from?
All orders ship from Port Coquitlam, British Columbia, Canada.
Do you ship internationally?
Currently, 10FoldMoto ships to Canada and the United States only.
What shipping carriers do you use?
Most orders are shipped using Canada Post.
How long does it take to ship an order?
Orders typically ship within 1–2 business days after purchase.
Orders are not shipped on Sundays.
How long does shipping take?
Shipping usually takes 7–10 business days, depending on the destination.
Will I receive a tracking number?
Yes. All shipments include tracking, and tracking details will be provided once your order ships.
Inventory & Products.
Are products stocked in Canada?
Yes. All products are stocked and shipped from Canada. We do not dropship items from overseas suppliers.
Are parts inspected before shipping?
Yes. All parts are brand new, and the brands we sell are trusted by our team and riders who have tested them.
What bikes are your parts designed for?
Most products are designed for the Sur-Ron Light Bee X platform.
Are your parts compatible with other e-moto platforms?
Many aftermarket parts are compatible with several platforms, including:
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Sur-Ron Light Bee X / Light Bee S
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Segway X160 and X260
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79Bike Falcon Pro and Falcon M
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E Ride Pro (pre-3.0 models)
A wide range of compatible aftermarket parts are produced by companies such as KKE Racing, Warp 9, EBMX, and EXT.
Pricing & Payments.
What currency does the store use?
All prices are listed and charged in Canadian Dollars (CAD).
What payment methods do you accept?
We accept the following payment methods:
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Google Pay
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Apple Pay
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PayPal
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Visa
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Mastercard
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American Express
Are taxes included?
Yes. Applicable taxes are calculated at checkout.
Still Have Questions?
If you don’t see your question answered here, feel free to contact 10FoldMoto directly. We’re always happy to help riders choose the right parts, confirm compatibility, or answer questions about orders and shipping. You can reach out through our contact page, and we will respond as soon as possible.